# Support — Glipath

> Get help with Glipath: find answers to common questions, troubleshoot issues, or reach the team directly for support with your account.

Source: https://glipath.com/support/

## Support

Email [support@glipath.com](mailto:support@glipath.com) — a human (the founder) reads every message, usually within a day.

### Send us a message

Prefer a form? Fill this in and it lands in the same inbox. We usually reply within a day or two.

### Common questions

#### Where is my data stored?

On your iPhone, in an on-device database. Our servers never store your health records — see the [privacy policy](https://glipath.com/privacy/) for exactly what that means.

#### Can Glipath tell me what dose to take?

No — by design. Glipath displays your own logged information and cited educational content, but dosing decisions belong to you and your provider. For a missed dose, follow your prescription label and contact your provider.

#### How do I export or delete my data?

Export (JSON, CSV or PDF) is built into the app and generated on-device. Deleting the app deletes your on-device data; for the anonymous server account or a waitlist email, write to [privacy@glipath.com](mailto:privacy@glipath.com).

### Not using Glipath yet?

Your doses, your data — kept on your phone, not on our servers.